Carnival Package Purchase Terms & Conditions

Jump and Wine will be referred to as “we” and “us”
The customer will be referred to as “you”
“the refund period” refers to the time during which you are eligible for a full or partial refund of your package payments.
“activity” refers to fetes/parties, parades, group outings, group meals, etc.

Registration

To successfully register for a spot on the trip, you must:

  • complete the registration form
  • have a consultation with a member of our team to discuss the package, add-ons, payment plans and address your questions
  • secure your spot with a deposit or full payment and agree to terms of service
  • if using payment plan, pay balance of package cost

Please note that registration is

Add-ons & Exclusions

Packages only include the items that are outlined as a part of your base package. However, you can request upgrades or add-ons to your package. All add-ons are subject to availability. Once confirmed, you will receive a separate invoice for the add-ons which will be due within 7 days. All add-ons are FINAL sale.

Available add-ons include but are not limited to:

  • Additional fete tickets
  • Make-up services
  • Local excursions
  • Extended accommodations
  • Carnival accessories
  • For Jamaica, airport transfer to/from MBJ airport
Packages do not include:
  • Flights
  • Travel insurance
  • Room service
  • Meals, unless otherwise stated
  • Tips and gratuities

If you need help arranging any of these, ask and we’ll help as best as we can.

Name & Date of Birth

It is your responsibility to provide accurate information. The name & date of birth provided must match that on your passport. If there are any differences, you might be charged a fee by the hotel/accommodations provider or any of our other partners. If you notice that there is an error with any information you have provided to us, please alert us by email as soon as possible and we will try to make any corrections before your arrival. If there are any issues that arise from inaccurate information, there will be no refunds from us.

Fete Changes, Rescheduling & Cancellations

In the unlikely event that one or more of your selected fetes is rescheduled or cancelled, we are not responsible for reimbursement of the associated costs unless reimbursement is provided by the fete organizer.

If you change your mind about a fete after registration or securing an add-on, we will accommodate the request on a case-by-case basis, depending on if that ticket has already been secured.

Events Beyond Our Control

We shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond our reasonable control including, without limitation, strikes, lock-outs and other industrial disputes, breakdown of systems or network access, flood, fire, explosion, accident, natural disaster or acts of God.

In the event of a cancellation or postponement of an event/activity hosted by a third-party, our reimbursement policy will follow that of the third-party vendor/partner.

Communication During Trip

Proper communication is essential for a smooth trip experience. We will inform you of the main communication channel before the trip.

Costume

The basic package includes $500 towards your carnival costume. Once you select your costume after band launch, the remaining balance of your costume will be due with your secondly monthly payment. If you aren’t on the payment plan or you have already made your second monthly payment, the costume balance will be due within 14 days of costume selection.

Once you have submitted your costume selection, no changes can be made. Upon placing the order, you acknowledges that we are unable to make changes to the costume ordered, including but not limited to the size, add-ons or any other feature of the costume selected by you.

If you end up cancelling your package after the refund period has elapsed, and have paid the full cost of the package, you can elect to sell your costume. However, finding and arranging a buyer will be your responsibility. Once you have found a buyer, you can alert us to arrange costume exchange.

Costume Terms & Change Requests

Costumes are custom-made based on the measurements you provided on registration and we have no control over how costumes may fit. Per the band’s policy, no changes can be made to your registration once your costume registration is submitted on the band’s website.

If on receipt, your costume does not fit as expected, we will assist you with changes where possible but can not guarantee you of any changes. Additional fees (if any) charged by the band to accommodate any special requests will be paid by you.

You agree to the terms and conditions as set out by the band in which you are registered. Please visit the band’s website to review their terms and conditions.

Payment Plan

You can elect to pay the cost of your package with a full upfront payment or using our monthly payment plan. If you choose to use the payment plan, you will be send a payment schedule upon your initial deposit. Each month you will be sent an invoice for the payment due. Generally, you will have one payment due each month, with the amount due based on these, and other potential factors:

  • your initial payment date
  • time left to carnival
  • add-ons
  • costume selection
  • late fees

A deposit of at least US$500 (or full payment) is required to secure your spot. This deposit is refundable (minus $50 administrative fee) during the refund period, after which, no refunds will be issued. In general, your final payment will be due about 1 – 2 months before the first day of the trip. Your final payment deadline will be included on your invoices but you can use the table below for an estimate of when your final payment might be due. However, your individual deadline that is included on your invoices will supersede the deadline estimates listed in the table.

You agree to make full and final payment to us by the deadline, which will be included on your invoices. Where you fail to make full and final payment by this date, you forfeit all monies paid thus far with no recourse for reimbursement, recovery, or reparations. In addition, we may exercise the right to sell your spot to a third party without notice to you.

Each month, you will be sent an invoice which will state the amount due as well as the due date. You must make these payments until your balance is fully paid to continue “securing” your spot on the trip. It is your responsibility to ensure that the email address provided during registration remains active and functional in order to receive your invoices. You are also responsible for adding our email address [juleenmw @ gmail.com] to your safe senders list for your email provider. We will not be held responsible if you miss a payment due to full or deactivated email inboxes or emails being sent to your spam or junk mail.

We recommend purchasing travel insurance to cover any non-refundable costs.

Trip Refund Period Ends Final Payment Deadline
Jamaica Carnival 2021
November 11th, 2020
March 1st, 2021
Trinidad Carnival 2022
May 1st, 2021
January 1st, 2022
Late or Missed Payments

Monthly payments are due on or before the due date stated on your invoice in order to continue “securing” your spot. Your monthly payment must be paid in full by the due date to be considered paid on-time. If your monthly payment is more than five (5) days late, you will be charged a $50USD late fee. If you miss two (2) monthly payments in a row, your package will be cancelled and you will forfeit all monies paid thus far with no recourse for reimbursement, recovery, or reparations.

Passport, Visa & Other Travel Documents

It is your responsibility to ensure that your travel documents, visas and any other requirements for travel, and enter into the country are valid and up-to-date. We are not responsible for denied entry into the country because you did not get the proper visa, vaccinations, passport, etc. If you are denied entry into the country and subsequently miss all or any part of the trip, you forfeit any monies paid with no recourse for reimbursement, recovery, or reparations.

Cancellations

Cancellation mean forfeiting your spot and previous monies paid.

Once the refund period has elapsed, deposits and any subsequent payments are non-refundable and non-transferable.

Each trip will have a cut off date by which you must cancel your trip in order to be eligible for a partial or full refund. The percentage of your trip which is refundable will be determined by your individual package.

Transportation & Airport Transfers

Where relevant, you will be told the pick up and drop off times and locations before the trip. You are expected to be ready and at the locations at the specified time. Drivers reserve the right to leave the location if you are late in order to ensure the rest of the group arrives to and leaves on time.

If you decide to arrive to or depart from an activity early, or skip an activity, please alert us so we know not to expect you for that transportation. We are not responsible for transportation required by you should you miss the scheduled transportation for an activity in your package.

We reserve the right to amend transportation pick-up or drop-off times due to unforeseen circumstances or time adjustments by promoters.

If airport pick-up is included in your package, it is your responsibility to provide us with accurate flight information. It is also your responsibility to update us with any flight changes, including missed flights or last minute pre-departure flight delays. You will be provided the contact information for a member of our team and/or the driver for your airport transfer to keep us up-to-date for any last minute arrival or departure changes.

If airport transfer is included in your package, it is available on the first and last dates of the group trip. If you make plans to arrive before or after the trip travel dates, you can request airport transfer for that date but it is subject to availability and additional fees may apply.

Carnival Traffic

During the carnival season, traffic might be unpredictable. If delays occur due to traffic, arrival and departure times might be affected. You will be kept informed via the main communication channel(s).

Accommodations

Packages that include accommodations will explicitly state that. You will have the option to choose a single, double, and in some cases, triple and quad occupancy, as long as spaces are still available.

In the case of double occupancy, electing to share a room means that you are agreeing to share a room with another trip participant who you might not know beforehand. In this case, we will not assign you to a room with one bed. You can also explicitly ask to share your room with a friend who is also signed up for one of our packages, as long as that package also includes accommodations and the request is mutual. Such requests should be made in the sign up form or via email. In the case, you can elect to share a bed, but that request must also be mutual.

Triple and Quad occupancy options are limited and are only allowed in the case that three or four friends mutually request to share a room, during sign up or via an email.

Guests

Bringing outside guests to your room is subject to the hotel’s unregistered guest policy. External guests, meaning persons who are not signed up for the trip,

Age Restrictions

At the time of registration for the trip, you must be at least eighteen (18) years old, or the minimum drinking age of the destination country, whichever is older.

Media

Footage and images taken by us or any of our partners may include you. These can include fetes/parties, parades, group activities, etc.

We reserve the right to use these for future marketing purposes and any of our online and offline media channels.